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Prayer Times: location choices without a city did not persist between visits

  • Incident
  • minor
  • Resolved

Shortly after the new country and region menus were released on the Prayer Times page, choosing a country, or a country and a region, without typing a city worked for that visit but was not remembered: the next visit fell back to the default location. The location label could also show a stray leading comma when no city was chosen, which screen readers read aloud. Prayer times themselves were always calculated correctly for the chosen place, and no personal data was involved. Both issues were fixed and verified the same afternoon, about half an hour after the release.

Affected Services

  • Prayer Times
  • Posted: Jul 7, 2026, 14:39 UTC
  • Resolved: Jul 7, 2026, 14:54 UTC
  • Duration: 15m

Timeline

  1. resolved

    14:54 UTC

    This incident has been resolved. A choice of country, or country and region, made between 14:20 and 14:51 UTC today may not have been remembered; choosing it once more will now stick. Everything was verified end to end, and no personal data was involved.

  2. monitoring

    14:48 UTC

    A fix has been deployed and we are monitoring the results. Country-only and region-only choices are now remembered between visits, and the location label reads cleanly. If you have the page open, please refresh to pick up the update.

  3. identified

    14:44 UTC

    Two issues have been identified and a fix is being implemented. A country or region chosen without a city was not being remembered for the next visit, and the location label could show a stray leading comma when no city was set. Times themselves were unaffected.

  4. investigating

    14:39 UTC

    While answering a visitor question about how the Prayer Times page remembers a chosen location, we are reviewing the location settings released earlier this afternoon. Prayer times are calculating correctly; we are checking how choices are saved between visits.

Permalink: /incident/75

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