Staff-only navigation links visible on the Contact page

Navigation links intended for site staff were visible to all visitors on the Contact page. The links did not expose any information: the pages behind them remained protected throughout and no form submissions or personal data were accessible. The issue has been resolved and the links no longer appear.

• Posted: Jul 4, 2026, 05:31 UTC
• Resolved: Jul 4, 2026, 05:55 UTC
• Duration: 24m

Timeline

1. resolved

   05:55 UTC

   This incident has been resolved. The Contact page is confirmed to display correctly for visitors, and an independent verification confirmed that no information was exposed at any point. No data was impacted.

2. monitoring

   05:52 UTC

   A fix has been implemented and we are monitoring the results. The staff-only links no longer appear on the Contact page. If the links are still visible, please refresh the page.

3. identified

   05:40 UTC

   The issue has been identified and a fix is being implemented. The cause was a site permissions configuration issue. The pages behind the links remained protected throughout, and no form submissions or personal data were accessible at any point.

4. investigating

   05:31 UTC

   We are currently investigating a finding from a routine site review that navigation links intended for site staff were visible to visitors on the Contact page. The contact form itself is working normally for all visitors.

Permalink: /incident/73