Minor reliability fixes in the Quran player and account tools

During a routine review of the Quran tools we identified and corrected a few minor issues. The audio reader could fail to show an error message when speech could not start on a device, and a linked Quran.com account could remain shown as connected after its link had expired. These were edge cases affecting a small number of situations; the tools remained available throughout, and no data was affected. All items have been fixed and verified.

• Posted: Jun 20, 2026, 21:30 UTC
• Resolved: Jun 21, 2026, 00:55 UTC
• Duration: 3h 25m

Timeline

1. resolved

   Jun 21, 2026, 00:55 UTC

   This incident is resolved. All identified items are fixed and verified by our automated tests. Impact was limited to minor edge cases for a small number of users, with no downtime and no effect on any data.

2. monitoring

   00:20 UTC

   Fixes have been implemented and we are monitoring them. The audio reader now reports clearly when it cannot start so it never appears to be reading in silence; an expired account link now prompts you to reconnect instead of appearing connected; and the additional reliability improvements are in place. Our automated test suite passes.

3. identified

   Jun 20, 2026, 22:45 UTC

   The items have been identified. They include the article audio reader not always showing a clear message when speech cannot start on a device, a linked Quran.com account occasionally remaining shown as connected after its link has expired, and a few smaller reliability improvements. The underlying tools were healthy throughout; these are edge cases.

4. investigating

   21:30 UTC

   We are reviewing the Quran player and account tools after an internal audit surfaced a few minor items to look into. The tools are available and working normally; this is a precautionary review.

Permalink: /incident/64