Automated Backup System Issue

Our automated backup system encountered a temporary storage issue. Backups have been optimized and are now running successfully.

• Posted: Jan 17, 2026, 00:00 UTC
• Resolved: Jan 19, 2026, 12:00 UTC
• Duration: 2d 12h

Timeline

1. resolved

   Jan 19, 2026, 12:00 UTC

   Backup process fixed and tested. Backup size optimized and storage issues resolved.

2. update

   10:00 UTC

   Optimized backup process to exclude large static media files that can be regenerated. Added cleanup procedures.

3. identified

   Jan 18, 2026, 10:00 UTC

   Root cause identified: backup process was staging large media files unnecessarily, exhausting temporary storage.

4. investigating

   Jan 17, 2026, 08:00 UTC

   Backup system showing storage errors. Investigating the issue.

Permalink: /incident/4