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Screen Reader Navigation Accessibility Issue

  • Incident
  • major
  • Resolved

Screen reader users experienced an issue where navigation items were being announced incorrectly. This accessibility issue affected some users and has been fixed to ensure proper navigation announcements.

Affected Services

  • Website
  • Posted: Dec 28, 2025, 14:00 UTC
  • Resolved: Dec 28, 2025, 18:00 UTC
  • Duration: 4h

Timeline

  1. resolved

    18:00 UTC

    Fix deployed. Updated accessibility script to correctly target icon buttons only, preserving navigation link text.

  2. identified

    15:30 UTC

    Root cause identified: Accessibility enhancement script was incorrectly applying labels to navigation links.

  3. investigating

    14:00 UTC

    Reports received that screen reader announces incorrect labels for navigation links. Investigating the issue.

Permalink: /incident/22

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